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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nicholas mcgraw

November 7, 2025

5  out of  5
rating by nicholas mcgraw
"Sofia was awsome. Look forward to working with her in the future. Just hopefully not about a claim.lol"
We responded:
"Thank you, Nicholas! I'm glad to hear you had a positive experience with Sofia. We also hope your future interactions are smooth and claim-free! If you need anything else, feel free to reach out."
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Kristin Quick

November 5, 2025

5  out of  5
rating by Kristin Quick
"Called the office today and worked with Morgan to go over a couple of accounts to verify my payment process for each. Very helpful, patient and kind."
We responded:
"Kristin, thank you for sharing your experience! I'm happy to hear that Morgan was able to assist you with patience and kindness. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
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Rudy Sanch3z

November 5, 2025

5  out of  5
rating by Rudy Sanch3z
"Anna is professional and friendly and most importantly quick to respond to anything we need. State Farm reps are always on top of your coverage and assist anytime needed. Appreciate the Team."
We responded:
"Thanks, Rudy! We’re lucky to have you as a customer at our State Farm Agency."
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Ted Brandner

November 3, 2025

5  out of  5
rating by Ted Brandner
"Extremely helpful and answered all my questions"
We responded:
"Ted, Thank you for your kind words! I'm happy to know you found our meeting personable and well-prepared. Providing great service is always our goal. If you need any further assistance, feel free to reach out anytime. - Reed Agency - State Farm Insurance, Shawnee, KS"
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T Randall

October 31, 2025

5  out of  5
rating by T Randall
"All the staff are awesome. Every time you call they are always friendly and informative. Nick and his team are great to work with. Update: Called today to add a new vehicle to our policy and Anna was great with helping me get that setup."
We responded:
"Thank you, T Randall, for your wonderful feedback! I'm glad to hear that our staff have been friendly and informative. We appreciate your kind words and are happy to assist you whenever you need. If you have any questions or need further assistance, feel free to reach out to us anytime!"
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Luke Carey

October 29, 2025

5  out of  5
rating by Luke Carey
"super polite and always on the ball keep up the good work !"
We responded:
"Luke, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Anna cares a lot about our customers."
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Lynn Barnett

October 28, 2025

5  out of  5
rating by Lynn Barnett
"Megan was so helpful and suggested a better way to go about doing what I needed to do. She was patient and kind and that is the mark of a great customer representative"
We responded:
"Lynn, thank you for your wonderful feedback! I'm happy to hear that Megan was able to assist you with patience and kindness. We strive to provide the best service possible, and your words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Pricilla

October 22, 2025

5  out of  5
rating by Pricilla
"Everyone here is always so helpful and patient. Sophie helped a lot in double checking everything is okay! Thank you to everyone!"
We responded:
"Thank you, Pricilla! I'm happy to hear that you found our team helpful and patient. Sophie and the rest of us are committed to ensuring everything is in order for you. We appreciate your kind words and look forward to assisting you with any future needs!"
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Jeffrey Daniels

October 22, 2025

5  out of  5
rating by Jeffrey Daniels
"Very helpful, and eager to help and answer questions."
We responded:
"Thank you, Jeffrey! I'm happy to know you found our team helpful and eager to assist with your questions. We’re committed to providing excellent service and are here whenever you need us. Let us know if we can help with anything else!"
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Laura Jordan

October 15, 2025

5  out of  5
rating by Laura Jordan
"I have found wonderful rates using State Farm. The Reed Agency goes above and beyond to help it's customers. I have asked them about 1000 questions and they graciously respond each and every time."
We responded:
"Thank you for your review, Laura! I'm happy you found our rates appealing and that our team could assist with all your questions. We strive to provide exceptional service and are always here to help. Let us know if there's anything else we can do for you!"
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Laura Donnelly

October 9, 2025

5  out of  5
rating by Laura Donnelly
"Nice office to work with! Sophie was very organized and helpful!"
We responded:
"Laura, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Crystal Johnson

Crystal Johnson

October 9, 2025

5  out of  5
rating by Crystal Johnson
"Anna did a great job helping me. She went above and beyond! Thank you guys! 😃"
We responded:
"Crystal, thank you for your wonderful feedback! I'm so happy to hear that Anna provided exceptional service and went the extra mile for you. We appreciate your trust in us. Let us know if there's anything else we can assist you with!"
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Nate Janssen

October 9, 2025

5  out of  5
rating by Nate Janssen
"Anna was awesome and helped with my issues and walked me through them and Morgan came in to help a little too, overall a great team helping their people"
We responded:
"Thank you, Nate! I'm happy to hear that Anna and Morgan were able to assist you effectively. Our team is dedicated to providing excellent service, and it's great to know they made a positive impact. If you need anything else, feel free to reach out!"
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Morris Liebschutz

October 3, 2025

5  out of  5
rating by Morris Liebschutz
"Megan was great, answered my questions promptly and courteously"
We responded:
"Thank you, Morris, for sharing your experience! I'm happy to know that Megan was able to assist you promptly and courteously. If you need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Kenn Garner

October 2, 2025

5  out of  5
rating by Kenn Garner
"Friendly and great service and takes care of all our needs"
We responded:
"Kenn, thank you for your wonderful feedback! I'm happy to know that you find our service friendly and attentive to your needs. Let us know if there's anything else we can assist you with!"
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Rachel Beth Peck

October 1, 2025

5  out of  5
rating by Rachel Beth Peck
"We changed to State Farm recently. They had such a good roof coverage policy along with competitive rates. They are extremely efficient and through at explaining coverage. I am happy with their service and would love to recommend Nick and Andrew and Sophie."
We responded:
"Thank you for your review, Rachel! I'm glad to hear you're satisfied with our roof coverage policy and competitive rates. It's wonderful that know that our team made your experience efficient and clear. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Briana Jury

October 1, 2025

5  out of  5
rating by Briana Jury
"Great service! Sophie did a great job!!"
We responded:
"Hey Briana, thanks a bunch for the awesome review! We're so happy you enjoyed our service! "
Profile photo of Brian Litinsky

Brian Litinsky

September 27, 2025

5  out of  5
rating by Brian Litinsky
"Have been a client for over ten years and recently needed to file a claim. I had a good experience and the staff at the Reed Agency addressed my concerns in a timely manner. Thank You"
We responded:
"Thank you, Brian, for your loyalty over the years! I'm happy to hear that you had a positive experience with your recent claim and that our team was able to address your concerns promptly. We appreciate your trust and are always here to assist with any future needs. Thanks for choosing us!"
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Ashley Repp

September 23, 2025

5  out of  5
rating by Ashley Repp
"Megan was amazing to work with and so kind!"
We responded:
"Thank you, Ashley! I'm happy to hear that Megan provided you with such a positive experience. Our team is dedicated to offering exceptional service, and it's great to know Megan's kindness made a difference. Let us know if there's anything else we can assist you with!"
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Curtis cooper

September 19, 2025

5  out of  5
rating by Curtis cooper
"Anna Witt addressed my needs instantly. She was both highly knowledgeable and wonderfully personable throughout our call. To call the service “timely” wouldn’t do it justice—the immediacy was exceptional. Truly a 10-star experience!"
We responded:
"Curtis, thank you for your fantastic feedback! I'm delighted to hear that Anna provided such exceptional service and made your experience so positive. Our team is committed to delivering top-notch support, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
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Chris Ames

September 18, 2025

5  out of  5
rating by Chris Ames
"The agents are always super helpful when I call in for anything!!"
We responded:
"We love seeing reviews like this, Chris! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Profile photo of Patty Cooper

Patty Cooper

September 15, 2025

5  out of  5
rating by Patty Cooper
"Magan was super helpful! She explained everything to me very well. Thank you!!"
We responded:
"Thank you, Patty! I'm happy to hear that Magan was able to assist you so effectively. We appreciate your feedback and are always here to help with any questions you may have. Thanks for choosing us!"
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Fred Meek

September 15, 2025

5  out of  5
rating by Fred Meek
"Megan was great help in reviewing our accounts. She also signed up our vehicles For Safe Driving discounts. Great Agency. Thanks Megan!"
We responded:
"Thank you, Fred! I'm happy to hear that Megan was able to assist you with reviewing your accounts. We appreciate your kind words about our office. Let us know if there's anything else we can do for you!"
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Neema Johari

September 11, 2025

5  out of  5
rating by Neema Johari
"The Best Insurance Agency, I love you all and thank you so much for always responding with the solution every time I called, you Rock!!!"
We responded:
"We love seeing reviews like this, Neema! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kedar Jagtap

September 11, 2025

5  out of  5
rating by Kedar Jagtap
"It’s a good office to work with"
We responded:
"Thank you, Kedar! I'm happy to know you find our office a good place to work with. We’re always here to assist you with any insurance needs!"