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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Iseman

December 15, 2025

5  out of  5
rating by Megan Iseman
"Amazing team! I had even transferred to a different agent when I moved to a different state and could no longer work with this team. I got in a wreck and they called me multiple times the week following my wreck just to check in and see how I was doing - I wasn’t even under them at the time. When I moved back to KC, I of course used them again for now insuring my whole family. They’re a wonderful team that truly seem to care about you!"
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Joshawa Taylor

December 15, 2025

5  out of  5
rating by Joshawa Taylor
"Megan was great, I had a ton of questions about an accident of mine and she answered everything flawlessly and helped me out so much, very grateful to have spoken to someone so knowledgeable"
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Marlena Rhudy

December 12, 2025

5  out of  5
rating by Marlena Rhudy
"Megan was amazing in helping me get my first full coverage auto policy. She really went above and beyond and made sure that I received the best prices possible."
We responded:
"Thank you, Marlena! I'm happy to hear that Megan provided such excellent assistance with your policy. It's wonderful to know she went the extra mile to ensure you got the best prices. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maridee Weber

December 9, 2025

5  out of  5
rating by Maridee Weber
"Sophie was able to help me with my policy quickly and effectively!"
We responded:
"Thank you, Maridee! I'm happy to hear that Sophie was able to assist you with your policy efficiently. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Barb Bramble

December 9, 2025

5  out of  5
rating by Barb Bramble
"Morgan was able to pick up Katie was busy."
We responded:
"Thank you for your feedback, Barb! I'm happy to know that Morgan was attentive and stepped in when Katie was occupied. Our team is dedicated to providing seamless service. Let us know if there's anything else we can assist you with!"
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Lauren Luerding

December 8, 2025

5  out of  5
rating by Lauren Luerding
"Anna was so helpful in providing me with options on a minor car accident we had over the weekend! Even with my crying baby she remained so pleasant and sweet and provided me with all the helpful information I needed in order to figure out what our next steps will be! So pleased with State Farm and their customer service! Anna is amazing!"
We responded:
"Thank you, Lauren! I'm happy to hear that Anna was able to assist you so effectively, even in a stressful situation. Our team is dedicated to providing excellent service, and it's wonderful to know Anna made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Nathan “Ghostcar” Rice

December 8, 2025

5  out of  5
rating by Nathan “Ghostcar” Rice
"I bought a car recently. I knew I needed an insurance, so I called State Farm. Megan Rome answered my phone call very quickly then, she facilitated and guided me through all variations and adjustments for an excellent insurance policy. She clarified and answered all my questions and concerns with transparency, honesty, care, above, and beyond for me today. I highly recommend State Farm Agent Megan Rome! Thank you Megan Rome!"
We responded:
"Thank you for the five-stars, Nathan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mark Pennel

December 5, 2025

5  out of  5
rating by Mark Pennel
"Morgan was very helpful getting son set up with renter‘s insurance. I spoke with him and within an hour he had the paperwork ready to go and even sent the information th the apartment complex that was requesting it! It was a great experience!"
We responded:
"Thank you, Mark! I'm happy to hear that Morgan was able to assist your son with his insurance so efficiently. It's great to know that the process was smooth and met your expectations. If you need anything else, feel free to reach out!"
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Whitney Porter

December 3, 2025

5  out of  5
rating by Whitney Porter
"Sophie at Nick Reed‘s office, made switching our insurance from our old car to the new car breeze!! We have always loved working with Nick Reed and couldn’t imagine going anywhere else."
We responded:
"Thank you, Whitney! I'm happy to hear that Sophie made your switch so smooth. We appreciate your loyalty to our office and are grateful for your continued trust. If there's anything else we can assist you with, just let us know!"
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Leo Mora Mendoza

December 3, 2025

5  out of  5
rating by Leo Mora Mendoza
"Thanks so much all this time ! Every call is very friendly."
We responded:
"Leo, thank you for your kind words! I'm happy to know that every call has been friendly and helpful. If you ever need anything else, feel free to reach out!"
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Debbie Thompson

December 3, 2025

5  out of  5
rating by Debbie Thompson
"Megan is very responsive and proactive!! Appreciate the staff willing to go the extra mile finding someone closer to help with a car rental and repairs."
We responded:
"Debbie, thank you for the positive rating! Anna always puts our customers first. We are delighted by your amazing review!"
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Faith Morasch

December 2, 2025

5  out of  5
rating by Faith Morasch
"Responsive and great service!"
We responded:
"Thank you, Faith! I'm glad you found our service responsive and great. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Michael Hopper

December 2, 2025

5  out of  5
rating by Michael Hopper
"My local office helped me get a tow set up due to vehicle not starting during a snow storm and needing to get it to a dealership to be fixed. Definitely was helpful in getting it all set up. Very much recommended if you need a new insurance provider for home, auto and etc."
We responded:
"Thank you, Michael! I'm glad our office could assist you with the tow during the snowstorm. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jessica Petersen

November 25, 2025

5  out of  5
rating by Jessica Petersen
"I love the people at Reed Agency! They are all so kind and helpful and feels like a personal conversation every time. great people!"
We responded:
"Jessica, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Carol Hoffman

November 25, 2025

5  out of  5
rating by Carol Hoffman
"Comparing prices for auto and homeowners insurance Reed has the others beat. Roadside assistance was handled fast and professional when I needed it. I couldn’t be more satisfied with Reed."
We responded:
"Carol, thank you for your wonderful feedback! I'm happy to know that our pricing and roadside assistance met your expectations. Your satisfaction is our priority. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Tina Webel

Tina Webel

November 21, 2025

5  out of  5
rating by Tina Webel
"Reed Agency always provides excellent customer service. Whenever I call, I talk to an agent that quickly pulls up my information and they’re always able to assist me with my questions in an efficient manner. They’re the best! I’ve usually called them when I need proof of insurance or an answer to a question right away. I never have to wait, they email me requested information within minutes! Hannah is always very friendly and asks the perfect questions to make sure I have covered all of my bases and get the info I need. Nick also takes the time to make sure we understand our policies."
Profile photo of A N

A N

November 19, 2025

5  out of  5
rating by A N
"Anna has been professional and quick to respond to answer my questions."
We responded:
"Thank you! I'm happy to hear that Anna has been professional and responsive in addressing your questions. Our team is committed to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Lee Hircock

November 17, 2025

5  out of  5
rating by Lee Hircock
"Megan is so helpful and friendly!"
We responded:
"Lee, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Ed Caseres

November 17, 2025

5  out of  5
rating by Ed Caseres
"All the team at Reed Agency are wonderful to work with regarding insurance needs. Great customer service."
We responded:
"Ed, we are thankful for the five-star rating! Hannah's dedication to our team has been remarkable, and we're delighted that she could assist you with your auto insurance needs."
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Joe Felix

November 14, 2025

5  out of  5
rating by Joe Felix
"Sophie was helpful and concerned about helping me find what best helps my needs. Sophie provided grate customer service. They will treat you with kindness and respect they're amazing. Thank you State Farm Nick Reed family."
We responded:
"Thanks Joe! It’s a pleasure taking care of you!"
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Jack Shaw

November 12, 2025

5  out of  5
rating by Jack Shaw
"Anna Witt makes Jake from State Farm look like an amateur. She provides amazing customer support with speed and accuracy and goes above and beyond to help cusomers with their insurance needs. The Reed Agency is top notch!"
We responded:
"Jack, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Ryan Stillwell

Ryan Stillwell

November 12, 2025

5  out of  5
rating by Ryan Stillwell
"Nick and all the associates at this office go above and beyond to solve any issues quickly and correctly! Love this place."
We responded:
"Ryan, thank you! We appreciate your trust in us to take care of your insurance needs."
Profile photo of Katie Whelchel

Katie Whelchel

November 11, 2025

5  out of  5
rating by Katie Whelchel
"Quick and timely replies to all email and phone calls! Hands down, best insurance agency I've ever had. Personal, professional, and they make the process simple and easy!"
We responded:
"Thank you, Katie! I'm so happy to hear that you appreciate our quick and timely responses. It's wonderful to know that you find our service personal and professional. We’re committed to making the process as simple and easy as possible for you. Let us know if there's anything else we can do for you!"
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Kaelen Blackwood

November 10, 2025

5  out of  5
rating by Kaelen Blackwood
"Megan took my information and got me all set up with ease. Thank you!"
We responded:
"Thank you, Kaelen! I'm happy to hear that Megan made the process smooth for you. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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nicholas mcgraw

November 7, 2025

5  out of  5
rating by nicholas mcgraw
"Sofia was awsome. Look forward to working with her in the future. Just hopefully not about a claim.lol"
We responded:
"Thank you, Nicholas! I'm glad to hear you had a positive experience with Sofia. We also hope your future interactions are smooth and claim-free! If you need anything else, feel free to reach out."