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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Wills

July 18, 2024

5  out of  5 rating by Mark Wills
"I called and asked for my updated Insurance cards and they immediately were sent over !"
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Annie's Home Store

July 15, 2024

5  out of  5 rating by Annie's Home Store
"Excellent Customer Service and willing to explain coverage. Contacted them by email today about an unfortunately hail storm that damaged my car and Hannah promptly returned my message. I have done business with the Nick Reed Agency for years and have always been happy. Thank you!"
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Carrie Scott

July 15, 2024

5  out of  5 rating by Carrie Scott
"She was friendly, professional and had a great personality. I hope I get her every time I call."
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Michael Brown

July 10, 2024

5  out of  5 rating by Michael Brown
"Was very helpful"
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Sergio Cindo

July 8, 2024

5  out of  5 rating by Sergio Cindo
"Ana helped me out with speed, efficiency, and was concise. Told her what I needed ,and was done in about 8 minutes. Great service?"
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Jared Anderson

July 3, 2024

5  out of  5 rating by Jared Anderson
"Great experience! Anna was very friendly on the phone and personable. Took care of all my insurance needs."
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Kevin Nesbitt

July 2, 2024

5  out of  5 rating by Kevin Nesbitt
"Great Customer service the Agent was very helpful 💝"
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Demi Downs

July 2, 2024

5  out of  5 rating by Demi Downs
"Katie Reed was so helpful! After a short phone call explaining my situation, she emailed me and got everything set up quickly! I appreciated her being so kind and thorough!"
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Lee Hardee

July 2, 2024

5  out of  5 rating by Lee Hardee
"Everyone at the Reed Agency has been Wonderful. They are fast, efficient, and quickly get my issues handled. There have been a ton of issues with hail damage to 2 vehicles and my roof. Anna has been tremendous and is always willing to help. I cannot say enough good things about my interaction with the Reed Agency. I would give them 10 stars if I could. I highly recommend the Reed Agency for any insurance needs."
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Brett Moffitt

June 30, 2024

5  out of  5 rating by Brett Moffitt
"While you don’t hope to interact with your insurance agent every day, you definitely appreciate that they are there when you need them! I bought a car out of state recently and found out that I needed to have the car on my insurance before leaving the dealership. I had already informed Nick about the purchase, and he provided me with his after hours contact info, knowing that this situation might come up. I was thankful that Nick was available after 5 and could help me quickly! Nick has been our agent for over 10 years, and has always kept us informed about our coverage, any changes, and any options we may want to take advantage of. Thanks Nick!"
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Tom Brothers

June 28, 2024

5  out of  5 rating by Tom Brothers
"Always simple answers and great service at Nick Reed state farm. Thank you Anna Witt !"
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Kristin Adams

June 27, 2024

5  out of  5 rating by Kristin Adams
"Hannah is fast to reply and help guide me in the right direction. So thankful for her and how truly helpful & kind she has been!"
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Curtis Grimsley

June 20, 2024

5  out of  5 rating by Curtis Grimsley
"Hannah was very helpful"
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Marsha Kirksey

June 18, 2024

5  out of  5 rating by Marsha Kirksey
"Anna Witt was most helpful for us to be able to have immediate insurance for our new car. Allowing us to do the licensing same day. Thank you!😍"
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Christy Vitale

June 18, 2024

5  out of  5 rating by Christy Vitale
"Thank you, Hannah for your help today!! The agent and staff at Nick Reed’s agency are top notch!! Always super helpful and friendly! We’ve been with Nick Reed for at least 18 years, and he is the best!!"
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Spencer Ingram

June 18, 2024

5  out of  5 rating by Spencer Ingram
"I've been a customer of Nick's for years. Everyone has always been so helpful and friendly."
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Mark Platt

June 17, 2024

5  out of  5 rating by Mark Platt
"I have an open claim due to a recent hail storm and was having difficulty connecting with the adjuster. Anna, in Nick Reed’s office, got involved and kept contacting the adjuster to get my issue resolved. She would contact me periodically to let me know the status and next steps. Due to her efforts the issue has been resolved. Thanks Anna!"
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Dylan Moon

June 14, 2024

5  out of  5 rating by Dylan Moon
"Really glad to have spoken with Miss Anna. Nobody likes to take on the cost of Insurance, it's pretty painful and demoralizing to have to constantly pay this and that for life services that supposedly make it better. Nobody wants to pay to live. But the good nature and great humorous outlook of Miss Anna made the whole experience much more enjoyable."
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sally crews

June 14, 2024

5  out of  5 rating by sally crews
"Reed Agency is the BEST Insurance Agency I have ever worked with! Megan is AMAZING! She is knowledgeable, professional, and very Helpful! It is such a pleasure to pick up the phone and speak to Megan directly. She is such a pleasure to work with and helped me solved my issues fast! I highly recommend reaching out to the Reed Agency in Shawnee, KS, and make them your insurance company for all your needs!!!!"
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Doug Stalcup

June 12, 2024

5  out of  5 rating by Doug Stalcup
"Nick and his team always provide excellent and friendly customer service. You can’t go wrong working with them."
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Phyllis Lading

June 11, 2024

5  out of  5 rating by Phyllis Lading
"This is the best customer experience I have ever had with an insurance company. Go State Farm team!"
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Eye Dee

June 8, 2024

1  out of  5 rating by Eye Dee
"Horrible experience after the recent hail storm. We left this agency and recommend you do as well."
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H White Willems

June 6, 2024

5  out of  5 rating by H White Willems
"Love Anna - she was so helpful!"
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Randy Schwartz

June 5, 2024

5  out of  5 rating by Randy Schwartz
"Anna was great help, thank you."
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Erin Andersen

June 4, 2024

1  out of  5 rating by Erin Andersen
"We have had state farm for several years. We filed a claim in 2021 and again in 2024 for significant hail damage to our roof (we live in kansas). Both were denied and never paid out. We faught back and forth on this most recent one as shingles are in the neighbors yards, patches are missing, the adjuster had to call in a third party because she was not comfortable climbing up our roof. They finally decided to "patch" the roof ( which is well over 10 years with now AWFUL hail and wind damage), then the next week (before we could even agree to this) they sent us a cancelation letter stating we had "too many claims". We contacted the agent who stated they were in the process of appealing this letter only to call us back and inform us via voicemail we had been dropped. This is not an ethical company in the least I would never recommend them to anyone and if I could give negative stars I would."