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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Cummings

Ron Cummings

January 12, 2026

5  out of  5
rating by Ron Cummings
"Very courteous and a pleasure to work with. Also quick to respond and take care of issues."
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J Wishbones

January 12, 2026

5  out of  5
rating by J Wishbones
"Anna is great! She went over my policies with me and made proper adjustments and also offered guidance with life insurance. Very polite and knowledgeable."
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Tarra D.

January 9, 2026

5  out of  5
rating by Tarra D.
"I am very satisfied with having insurance at this place. Megan is very sweet and helpful. Anytime I reach out, everybody is friendly and professional."
We responded:
"Thank you, Tarra! I'm happy to hear that you're satisfied with our insurance services. Megan and the team are dedicated to being both friendly and professional. If you ever need anything else, feel free to reach out!"
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Adam Hartman

January 9, 2026

5  out of  5
rating by Adam Hartman
"Anna wins!"
We responded:
"Thank you, Adam, for taking the time to share your experience with us! I am truly delighted to hear that Anna has consistently provided you with exceptional service throughout your interactions. It is wonderful to know that you feel confident in your coverage with us, as your trust in our team means a great deal to us. We are incredibly grateful for your loyalty over the years, and it is customers like you who motivate us to continue striving for excellence. If there is anything else we can assist you with or any questions you may have, please do not hesitate to let us know!"
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Ryan Mosiman

January 5, 2026

5  out of  5
rating by Ryan Mosiman
"Anna did a really goof job helping me on pricing and answering questions I had"
We responded:
"Thank you, Ryan! I'm happy to hear that Anna was able to assist you with pricing and answer your questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Andrew Kroll

January 2, 2026

5  out of  5
rating by Andrew Kroll
"Anna is always very helpful with anything I need changed or adjusted."
We responded:
"Andrew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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ryan sirridge

December 22, 2025

5  out of  5
rating by ryan sirridge
"Quick response and got me the info i needed."
We responded:
"Hey Ryan! Thanks for the awesome 5-star rating! We're happy you're satisfied with our service! If you ever need anything, we're here for you. - Reed Agency - State Farm Insurance, Shawnee, KS"
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Michael Vaccaro

December 18, 2025

5  out of  5
rating by Michael Vaccaro
"Called the office due to a tire that went flat. They immediately connected me with a towing company and had a truck out within twenty minutes. Great service!"
We responded:
"Thank you, Michael! I'm happy to hear that our team was able to assist you quickly with your flat tire. We strive to provide prompt and efficient service to all our customers. If you ever need anything else, feel free to reach out!"
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Tanner Smith

December 17, 2025

5  out of  5
rating by Tanner Smith
"Morgan was incredibly helpful with my claim!"
We responded:
"Thank you, Tanner! I'm happy to hear that Morgan was able to assist you with your claim. Our team is dedicated to providing excellent service, and it's great to know Morgan made a positive impact. If you need anything else, feel free to reach out!"
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Tamla Powers

December 16, 2025

5  out of  5
rating by Tamla Powers
"This agency and especially Anna takes personal care for their clients assuring that you receive the best products for the best price. Customer service is impeccable."
We responded:
"Thank you, Tamla! I'm happy to hear that Anna and our team have provided you with exceptional service and care. We always aim to offer the best products at the best prices. If you ever need anything else, feel free to reach out!"
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Megan Iseman

December 15, 2025

5  out of  5
rating by Megan Iseman
"Amazing team! I had even transferred to a different agent when I moved to a different state and could no longer work with this team. I got in a wreck and they called me multiple times the week following my wreck just to check in and see how I was doing - I wasn’t even under them at the time. When I moved back to KC, I of course used them again for now insuring my whole family. They’re a wonderful team that truly seem to care about you!"
We responded:
"Thank you, Megan, for your kind words! I'm so happy to hear about your positive experiences with our team, even when you were with another agent. It's wonderful to have you back with us in KC, and we're grateful to be insuring your whole family. If there's anything else we can do for you, just let us know!"
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Joshawa Taylor

December 15, 2025

5  out of  5
rating by Joshawa Taylor
"Megan was great, I had a ton of questions about an accident of mine and she answered everything flawlessly and helped me out so much, very grateful to have spoken to someone so knowledgeable"
We responded:
"Joshawa, thank you for your feedback! I'm happy to hear that Megan was able to assist you with your questions and provide the support you needed. Our team is dedicated to offering knowledgeable and helpful service. If there's anything else we can do for you, just let us know!"
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Marlena Rhudy

December 12, 2025

5  out of  5
rating by Marlena Rhudy
"Megan was amazing in helping me get my first full coverage auto policy. She really went above and beyond and made sure that I received the best prices possible."
We responded:
"Thank you, Marlena! I'm happy to hear that Megan provided such excellent assistance with your policy. It's wonderful to know she went the extra mile to ensure you got the best prices. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maridee Weber

December 9, 2025

5  out of  5
rating by Maridee Weber
"Sophie was able to help me with my policy quickly and effectively!"
We responded:
"Thank you, Maridee! I'm happy to hear that Sophie was able to assist you with your policy efficiently. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Barb Bramble

December 9, 2025

5  out of  5
rating by Barb Bramble
"Morgan was able to pick up Katie was busy."
We responded:
"Thank you for your feedback, Barb! I'm happy to know that Morgan was attentive and stepped in when Katie was occupied. Our team is dedicated to providing seamless service. Let us know if there's anything else we can assist you with!"
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Lauren Luerding

December 8, 2025

5  out of  5
rating by Lauren Luerding
"Anna was so helpful in providing me with options on a minor car accident we had over the weekend! Even with my crying baby she remained so pleasant and sweet and provided me with all the helpful information I needed in order to figure out what our next steps will be! So pleased with State Farm and their customer service! Anna is amazing!"
We responded:
"Thank you, Lauren! I'm happy to hear that Anna was able to assist you so effectively, even in a stressful situation. Our team is dedicated to providing excellent service, and it's wonderful to know Anna made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Nathan “Ghostcar” Rice

December 8, 2025

5  out of  5
rating by Nathan “Ghostcar” Rice
"I bought a car recently. I knew I needed an insurance, so I called State Farm. Megan Rome answered my phone call very quickly then, she facilitated and guided me through all variations and adjustments for an excellent insurance policy. She clarified and answered all my questions and concerns with transparency, honesty, care, above, and beyond for me today. I highly recommend State Farm Agent Megan Rome! Thank you Megan Rome!"
We responded:
"Thank you for the five-stars, Nathan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mark Pennel

December 5, 2025

5  out of  5
rating by Mark Pennel
"Morgan was very helpful getting son set up with renter‘s insurance. I spoke with him and within an hour he had the paperwork ready to go and even sent the information th the apartment complex that was requesting it! It was a great experience!"
We responded:
"Thank you, Mark! I'm happy to hear that Morgan was able to assist your son with his insurance so efficiently. It's great to know that the process was smooth and met your expectations. If you need anything else, feel free to reach out!"
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Whitney Porter

December 3, 2025

5  out of  5
rating by Whitney Porter
"Sophie at Nick Reed‘s office, made switching our insurance from our old car to the new car breeze!! We have always loved working with Nick Reed and couldn’t imagine going anywhere else."
We responded:
"Thank you, Whitney! I'm happy to hear that Sophie made your switch so smooth. We appreciate your loyalty to our office and are grateful for your continued trust. If there's anything else we can assist you with, just let us know!"
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Leo Mora Mendoza

December 3, 2025

5  out of  5
rating by Leo Mora Mendoza
"Thanks so much all this time ! Every call is very friendly."
We responded:
"Leo, thank you for your kind words! I'm happy to know that every call has been friendly and helpful. If you ever need anything else, feel free to reach out!"
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Debbie Thompson

December 3, 2025

5  out of  5
rating by Debbie Thompson
"Megan is very responsive and proactive!! Appreciate the staff willing to go the extra mile finding someone closer to help with a car rental and repairs."
We responded:
"Debbie, thank you for the positive rating! Anna always puts our customers first. We are delighted by your amazing review!"
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Faith Morasch

December 2, 2025

5  out of  5
rating by Faith Morasch
"Responsive and great service!"
We responded:
"Thank you, Faith! I'm glad you found our service responsive and great. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Michael Hopper

December 2, 2025

5  out of  5
rating by Michael Hopper
"My local office helped me get a tow set up due to vehicle not starting during a snow storm and needing to get it to a dealership to be fixed. Definitely was helpful in getting it all set up. Very much recommended if you need a new insurance provider for home, auto and etc."
We responded:
"Thank you, Michael! I'm glad our office could assist you with the tow during the snowstorm. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jessica Petersen

November 25, 2025

5  out of  5
rating by Jessica Petersen
"I love the people at Reed Agency! They are all so kind and helpful and feels like a personal conversation every time. great people!"
We responded:
"Jessica, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Carol Hoffman

November 25, 2025

5  out of  5
rating by Carol Hoffman
"Comparing prices for auto and homeowners insurance Reed has the others beat. Roadside assistance was handled fast and professional when I needed it. I couldn’t be more satisfied with Reed."
We responded:
"Carol, thank you for your wonderful feedback! I'm happy to know that our pricing and roadside assistance met your expectations. Your satisfaction is our priority. If you ever have more questions or need assistance, feel free to reach out!"